emerging trends in hotel laundry operations

© Kostuch Media Ltd. All rights reserved. “There are several trends in room and building design where suppliers have to adapt to bring new solutions to customers,” says Barry Nelson, senior vice-president of Facility Solutions for Veritiv Corp., which provides logistics efficiencies to a wide range of industries, including hotels. Many laundry attendants work in the hospitality industry at hotels Get a head start and begin to implement some of these trends at your hotel today. 03/10/2019. The maintenance of laundry is very crucial for hotels. With a solid understanding of these 100 hotel trends, we’re prepared to play a successful part in the future of travel. Hotels can achieve this by developing unique mobile applications to meet consumer demands. Speaking of business, other trends that are going to change the laundry game are going to be changes to the way commercial launderers operate their businesses. BY DESIGN Hydrofinity's XConnect cloud-based system tracks laundry cycle data—including water consumption and a range of other factors—making it easy to determine your return on investment. Tips to get the most from onsite hotel laundry operations. Lastly, since the machines are more efficient in the way they clean laundry, the need for launderers to rewash garments will be reduced, which will also save time. “I would want them to get in an elevator and come down to the front desk. If you go to some of the higher-end hotels, you’ll notice some of the beds are even larger than king-size beds. Using the cold cycle reduces energy use even more.". Individual companies are also striving for sustainability. In the near future, our clothes and linens will have tags that not only contain what type of fabric they’re made of but will also include where and how the garment is worn and/or used. Learn how your comment data is processed. A guest can use his/her phone to swipe across the keyless pad which must include the required mobile app to unlock the room. If you continue to use this site we will assume that you are happy with it. Gary Collinge, general manager of the Hilton Vancouver Airport, says all Hilton hotels follow standards regarding eco-friendly cleaning solutions, including non-toxic, non-phosphate, non-chlorine and biodegradable products. You have entered an incorrect email address! You may not be able to adopt all of these foreseeable trends, but whatever you can implement as things unfold (pun intended), the more successful (and cleaner) your commercial laundry operation will be. From robotics to retailing to experience economy – these are all trends that are shaping the hotel and gastro industry in 2019. This site uses Akismet to reduce spam. Hotels also collect and in some cases treat greywater (i.e. by David W. Heath | May 18, 2016 2:10pm. 4.8 Stay up-to-date with hotel industry trends. One of the greatest things about recent updates in laundry technology is that nearly everything can be measured. sewage) generated by guests and back of the house operations. In the U.S., the California drought has been a cautionary tale for commercial launderers and others in the hospitality field. Laundry Room Inspiration Laundry Storage Room Design Laundry Mud Room … With this in mind, let’s take a look at the technologies and emerging trends positioned for wide-spread adoption as we head into 2020, and those which promise to further transform the hotel experience for everyone involved. On the down side, a study of 900 Las Vegas housekeepers revealed roughly half of them suffered severe neck and back pain from using heavy vacuum cleaners and pushing loaded carts (some can weigh up to 500 lbs), as well as repetitive-motion injuries from lifting bulky mattresses, making beds that are too close to walls and stretching and stooping while cleaning. The group sources these products from Ecolab — a global provider of water, hygiene and energy services to food, healthcare and hospitality industries. - is the washing of clothing and linens A laundry attendant can do many different tasks and fulfill a number of different roles depending on the environment in which he or she works. Ghostkeeper says Best Western protocol is to position carts across room doors, whereas Hilton’s housekeepers pull the carts right into the room with them. Neutral Bay — RHYS / JONES INTERIOR ARCHITECTURE. Most properties have long committed to leaving a light carbon footprint by adopting recycling and reuse programs, incorporating solar energy and sourcing environmentally friendly products and suppliers. By making the choice to switch out your commercial laundry equipment for a low-water wash system like Hydrofinity, you can save water, energy, and limit chemical costs all at the same time. It involves huge costs and hotels need to make sure that these costs don’t exceed the hotels budget. It’s [revisited] on a case-by-case basis.”, Fortunately, most guests are able to recognize such measures are for their own safety. With the introduction of green certificates, the laundry industry is tightening up the exploitation of these resources. Commercial Laundry, ©2019 Hydrofinity. Unless you’re dealing with oily stains, washing in cold water will generally do a good job of cleaning. “They’re all water-based; we don’t use the pre-mixed chemicals,” he says of Hilton’s cleaning systems. The Internet of Things (or IoT), simplifies the process. 1. Since debuting in 1989 as a quarterly publication, the magazine has grown and evolved into the authoritative voice of the dynamic $16.4 billion hotel industry. How do commercial laundry services stay competitive in today's market? 7 Emerging Hospitality Technology Trends in 2019. Present article explore the current challenges, best practices and emerging trends in hotel housekeeping which if executed well, could lead to higher growth and cost-effective tool for the hotel industry. The BraBaby protects delicates, while the Whirlpool laundry systems take the stress out of sorting by doing it for you. “They’re concentrated powdered chemicals, so there’s less water used and less water in the chemicals themselves,” says Ghostkeeper, speaking of Ecolab’s products. One noticeable difference, he says, is hotel beds are getting bigger. In any hotel establishment , a lot of dirty linens accumulates in the various units and departments . Sponsored by - Electrolux. Switching your temperature setting from hot to warm can cut energy use in half. Sustainable, or "green," practices are highly sought after, and this trend will only pick up in the coming years. This choice isn’t entirely about aesthetics. Investing in cloud technology that integrates different hotel operations and increases profits will be the norm for hotels of all sizes. On a similar note, consumers are flocking toward more eco-friendly products and services. Convenience and automation go hand in hand, so the rise of AI-powered platforms and services comes as no surprise. The reality is that doing the bare minimum to save water and energy isn't enough anymore, and commercial laundry services are now seeking strategic, long-term solutions—and that's a very good change. The laundry industry is finding new ways to reduce the number of resources needed per load of laundry, specifically those that can be detrimental to both the linens and the environment, like the chemicals in detergent. At least not without verification. Catering to environmental buffs are eco-friendly laundry pillows and detergent-free washing machines, while other designs like Nudie Jeans, completely eliminate the need for washing. 4. As with any other area of hotel operations, housekeeping is changing with the times in order to ensure the best experience for employees and guests. So, start impressing your customers and outpace your competitors. Laundry Trends Collection by Polytec. However, recurring events allow you to find a way through this labyrinth. Save my name, email, and website in this browser for the next time I comment. Laundry requires water and energy—two resources that are dwindling. Red Lion to Merge with Sonesta International Hotels, U.S. Hotel Occupancy Falls to 32.5 Per Cent, U.S. Travel Industry Mourns Passing of Disney’s Richard Bates, Choice Hotels Adjusts Loyalty Status Requirements for 2021, TOA Canada Releases Intelligible Audio Device for Video Management Systems, LoungeUp Hospitality Platform Now Available in Canada, E15. SAFETY AND SECURITY These go beyond remediation to include loss of revenue from the affected and adjacent rooms, loss of restaurant revenue, et cetera.”. LAUNDRY WHO DO THE LAUNDRY? Keep reading to find out what these trends are. MCLEAN, Va. — Hilton Worldwide broke ground on its first Tru by Hilton property on Tuesday. The hospitality sector is growing at a very fast pace. Nearly waterless machines, like Hydrofinity’s commercial laundry systems, also change the detergent game, by changing the amount of water and detergent needed in each cycle. This is currently an emerging hotel technology trends which is known as keyless entry. They’ve also provided training to ensure proper lifting habits, as well as prioritized heavier work for the start of the shift rather than the end, when injury risk is higher. This paper has reviewed the academics and popular hotel housekeeping trends. Every industry needs to evolve to stay relevant and meet the market demand. Still, to reduce injuries, some hotels have invested in lighter vacuum cleaners and carts (with better wheels designed for carpets), implemented job rotation so workers use different muscle groups and instituted team work so housekeepers can alternate between tasks. Now published eight times a year in print, and available in digital format and as an iPad App, the magazine continues to define the standard for excellence in trade magazine publishing, winning myriad editorial and design awards from the Canadian Business Press, and earning the industry’s accolades as its most-read and trusted magazine. We use cookies to ensure that we give you the best experience on our website. “It’s certainly important for our group of hotels to use green products,” says Tyson Ghostkeeper, director of Operations for Mouallem Management Group, which operates five Best Western hotels in Alberta. Check them out. Topics: It also can be troublesome, expensive and a drain on productivity. “Not being proactive [in pest prevention] can cost a property tens of thousands of dollars, not including legal fees,” says Roger Doyon, senior vice-president and general manager of CleanBrands, which manufactures and supplies bug-bucking encasements for mattresses, box springs, pillows and sofa beds to Marriott and Wyndham hotel properties. One of the major trends in the laundry industry is transforming the often crowded, impersonal, and dimly lighted laundromat into a stylish and comfortable facility with an array of features that improve the customer experience. Trends are happening now and predicted for the future that will revolutionize both the way commercial launderers do laundry and the way they do business. Mandatory water reductions have put real stress on local businesses over the last few years. Marketing to Millennials. Large-screen TVs, free Wi-Fi, modern vending machines, stylish décor, and comfortable seating make doing laundry a more … “For starters, minimalist design, personalization and smaller spaces are driving changes in inventory requirements, [such as] smaller and more discreet supply carts, increased demand for single-serve coffee brewers…[and] the reduction and sometimes elimination of bathtubs, which are being replaced by showers.” Nelson says that, while rooms are becoming more minimalist, common areas, such as lobbies, are expanding, not only to provide a social space for guests — particularly millennials — but to allow for an increased number amenities, such as fitness/wellness facilities, self-service food options and charging stations. Before the year begins, read our guide to help you understand how to convert your marketing efforts, implement analytics, use drone photography to highlight your property, and much more. The laundry room, along with the kitchen, is one of the most resource demanding areas in your hotel, as it consumes high amounts of water, electricity, time and effort on a daily basis. So give them what they want, and you'll be sure to see the benefits. According to the Hamilton, Ont.based Canadian Centre for Occupational Health and Safety, a housekeeper changes position every three seconds, with an estimation of 8,000 body positions for every shift. When the laundry is done, the user of the machine will be able to input whether it was cleaned to their satisfaction or if alterations need to be made for the next wash—adjusting the cleaning criteria for a better laundry experience. Professional laundry operations, whether outsourced or done on location, can be incredibly hectic. Like we said, time is money, and all of these time savings will add up to you having more money to grow your business. Today's consumers have an incredible field of options when it comes to purchasing laundry services, and the industry has noticed. Soon enough, the old knob and dial combo we’re used to seeing on machines will fade away, replaced entirely by screens. Integration of Cloud Solutions. In any business, time is money. “In fact, we have developed an ROI tool that will help a property owner calculate these costs. Linen is an expensive item, so how it will be laundered, required serious consideration. With that kind of business intelligence, it's much easier to calculate expenses, find potential savings, and build a better laundry operation. The hospitality industry has been undergoing tremendous changes and disruptions over the last two decades. Their strength lies in a high concentration of many companies operating in the industry in the same place and at the same time. Many launderers would like to know the secret of minimising progressive rotting of cotton fibres and the destructive hydrolysis of ... Commercial Laundry Service Trends You Should Know About, Guest Post: 3 Ideas to Improve the Sustainability of Your Hotel’s Laundry. By utilizing the available software solutions, and taking a more active approach to utility usage, your laundry business can measure the impact that usage is having on your expenses and make changes. Also, Read: 8 Latest Hotel Management Software Trends to Watch in 2018. Laundry Room Inspiration Laundry Room Makeover Bathroom Furniture Modern Laundry Rooms Laundry Mud Room The Hamptons Pantry Laundry Home White Laundry. Hydrofinity machines add XOrbs to lessen the amount and temperature of water needed and therefore also lessen the amount of detergent. For instance, after you wear an athletic performance shirt to a soccer game, your … For example, the EPA’s WaterSense label ensures that the product or service uses at least 20% less water than the average prototype. As you can see, there are a lot of promising things happening when it comes to the future of laundry and if laundry is your future, you should pay attention. Chatbots, Assistants, AI, and Big Data. The company’s products include phosphorus-free, concentrated solid detergent, de-stainers, softeners and neutralizers, as well as EPA-registered alkaline bathroom disinfectants and Green-Seal-Certified plant-derived cleaners. Examining Trends in Hotel Laundry and Housekeeping. “We now have extra-wide ironers, which allows us to clean larger sheets and bedding.

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