With 3 times evidence provided still not satisfied and keep asking for evidence. A Lazada spokesman said there was "no truth to this statement" and the company rejected what it called an unsubstantiated assessment of its performance. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Return and Refund Rejection Guideline. then i called lazada for the second time and they told me to call the seller directly. How about Lazada compensate us for wasted time and stress? What is the Direct Return to seller process, and how long does it take? The poor dude just wanted to contact me to tell me that my network cable that I purchased was out of stock in that exact color, but he had another identical one in a different color. after delivery aptemp get rejected, delivery company will eventually send the item bck to sender. What to do when receiving a DRTM request? How do I re-publish my product online? How can I know if my customer has a return request? Indicating the return. Getting Started. Lazada return policy - Frustrating Lazada return policy- Frustrating! - However, I received an email from Lazada my Return was rejected. View more . lazada is really quite strict about companies which sell through them. Recent recommendations regarding this business are as follows: "DO NOT BUY FROM LAZADA … Like Quote Reply. A MALL AND MORE. I left what I thought was an honest review on my Lazada buying experience with one of their sellers. But denied. - I had called Lazada to clarify this issue whether I get Refund or Not. When I did, Lazada rejected claiming lack of evidence. How can the SKUs that are removed from the shelves be re-stocked due to the high cancellation rate? Return to all Reviews. Said evidence not enough. I ordered … The remaining time for Seller response is shown in a blue banner notification on the top of your ‘Return Details’ page. Recommends. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. I order this item: Order... Now all the items in lazada is non returnable, this is not fair. Service going down hill. Giving that response over IM will not be considered. Lazada Vietnam reviews (www.lazada.vn): Chunli's reputation value is only 2usd. Once again Lazada asked that I return, I explained regarding the discrapancy between return label and actual item that I knew the local LBC wouldn't accept and to cut a longer story short a refund became discussed. Lazada … 2) Return the package to Lazada and a Manual Return Form (Will be emailed to me later) 3) Lazada will process my refund once Lazada received the package. Dispute team sent me an email claiming case closed in favor of seller and when I called in CS mentioned he will put a remark and that the case is still open. a few minutes later i received a reply from the seller, they “return rejected” me when i requested for return/refund. If a parcel cannot be resold within 4 weeks, it will be sent back to the sortation center it originally came from. Lazada Indonesia does not charge for the pickup and return service as well as the storage and re-working fees. I'm no expert in their systems, neither am I a seller, but I think sellers can report your reviews to remove them. But PosLaju did not show up on the pick up date, and I've been dealing with Lazada through their customer care on the phone and LiveChat the past week. What will I do for my SKUs to be approved as it cannot pass the QC process? It is a fraud, boycott lazada from Vietnam. Called CS and they too did not know what evidence was required. 8bitguy: Jan 14 2020, 02:48 PM. I was rejected once when in LBC Ever Gotesco Branch because I didn’t have the return slip, even though I already told them I was just advised by the rep to take it to them. Lazada Malaysia review from Subang Jaya, Selangor rated 1.9/5.0: I sent back the item puchased which is according to Lazada return policy which is not more than 14 days return. Report Top. How much time do I have before replying? Lazada is great when one doesn't have to return a non-working electronic item purchased. This form was not found in the website I had to ask from the chat agent (previously I did a return before for wrong product). can track via tracking number. For example, companies which contact you directly will be penalized by lazada. Lazada's constantly evolving technology, logistics and payments infrastructure connects this vast and diverse region, and offers Southeast Asia a shopping experience that is safe, seamless and enjoyable. Handbook to Prepare Operations & Logistics : Campaign Day - LEX Sellers (12.12 2020) Handbook to Prepare Operations & Logistics: Campaign Day - Non-LEX Sellers (12.12 2020) … Return rejected. FOCUS LINE 350 Piece Disposable Rose Gold Dinnerware Set for Party or Wedding-100 Plastic Plates - 50 Plastic Silverware - 50 Plastic Cups - 50 Linen Like Rose Gold Paper Napkins(50 Guest) Show posts by this member only | Post #32. My SKU got rejected upon upload, an the Poor Quality reason is empty. Packages received - 22/5/2020. Free Shipping Weekly Contest Terms and Conditions . I've received counterfeit electronics with only good reviews, and when I post a 1*, it got removed over and over again (I was relentless, kept posting it back up). Overview return process. As the demands of discerning shoppers and ambitious retailers continue to grow, we’re always a few steps ahead. And no response until now. Approved as it can not pass the QC process the customer from seller and also lazada service... Up for next day pick up by Ninjavan Pissed Consumer 3 months ago for next day pick up by.! Prior to buying - I had called lazada to clarify this issue whether get! 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