I was enjoying every minute during my stay here. Will we come again? The other restautant they have is really good too!!) GM-Berchtesgaden, General Manager at Kempinski Hotel Berchtesgaden, responded to this review Responded October 19, 2019 Dear Philpaphos, Thank you so much for your excellent review. I am happy to read that you did enjoy most of your stay - eventhough it was very short - and the doormen, breakfast and spa made it special. Berchtesgaden hotel in city center • Free breakfast • Free WiFi • Spa • Bar • Walkable location; Hotel … The point where I seriously get angry is when staff tells me BS or lies in my face. I was given a brochure with activities which I could read if I wanted to, and I was told "here is a list of activites but to be honest you are staying only one night so I don´t know what you could do" - well here is a list I could personally advice on what to do in a day: eventually drive to the old town, visit some ruins, check out whether there are local shops with local goodies, or book a spa treatment. The accommodations will provide you with free Wi-Fi, air conditioning and a mini-bar. Are any cleaning services offered at Kempinski Hotel Berchtesgaden? This is not the hotel´s fault, I definitely think that after the COVID times will be over, the breakfast will be much better :) There is a great choice available, I did not see much veggies but maybe I just did not notice. Kempinski Hotel Berchtesgaden: Luxury stay in the mountains - See 795 traveler reviews, 1,314 candid photos, and great deals for Kempinski Hotel Berchtesgaden at Tripadvisor. See 795 traveler reviews, 1,318 candid photos, and great deals for Kempinski Hotel Berchtesgaden, ranked #4 of 21 hotels in Berchtesgaden and rated 4.5 of 5 at Tripadvisor. Taxes and fees that are shown are estimates only. We recommend calling ahead to confirm details. I truly wished the receptionist would have had the same spontaneous and friendly personality - in fact I felt like the person who checked us in was just doing a standard job. Dear 652gerhardl, Thank you for your feedback, which I have acknowledged. This is not the hotel´s fault, I definitely think that after the COVID times will be over, the breakfast will be much better :) There is a great choice available, I did not see much veggies but maybe I just did not notice. Which popular attractions are close to Kempinski Hotel Berchtesgaden? Please see our partners for more details. Altstadthotel Kasererbräu. Yes, dry cleaning and laundry service are offered to guests. Luxury-minded guests enjoy the breakfast. We booked dinner at the restaurant (not the gourmet one: when I booked the room I asked whether kids were allowed at the gourmet restaurant and I was told they needed an approval, so I didn´t bother. intercontinental resort berchtesgaden hotel berchtesgaden, intercontinental hotel berchtesgaden, intercontinental berchtesgaden. Warm regards from the Bavarian Alps, Werner Müller General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Kempinski Hotel Berchtesgaden, Hotels near Dokumentationszentrum Obersalzberg, Hotels near Alpincenter Wintersportschule, Hotels near Burgfried Haltestelle Station, Hotels near Bad Reichenhall-Kirchberg Station. 4.0 out of 5.0. I guess you guys can do better. 5-star ski-in/ski-out hotel with ski storage, near Eagle's Nest • Free WiFi • 2 restaurants • Spa • Health club • Central location; Hotel Alpina Ros Demming. The best start of the day is Kempinski Berchtesgaden breakfast with the best espresso what I ever had in the hotel. One 500ml. more. I truly wished the receptionist would have had the same spontaneous and friendly personality - in fact I felt like the person who checked us in was just doing a standard job. Lake Koenigssee, the historic Dokumentation Obersalzberg and the city of Salzburg are a short drive away. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Is parking available at Kempinski Hotel Berchtesgaden? Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. Hotel Stein (Adults Only) 4.0 out of 5.0. Now $312 (Was $̶4̶7̶3̶) on Tripadvisor: Kempinski Hotel Berchtesgaden, Berchtesgaden. Breakfast was great, but due to COVID regulations I did not enjoy the bouffet that much, in fact we were not allowed to pick most of the food ourselves. We are very happy that you were amazed during your entire stay and all the staff members could convince you with our "pure alpine lifestyle" philosophy at the same time exceeding your expectations. Dear Jasmina L, Thank you for your recent stay at the Kempinski Hotel Berchtesgaden and for sharing your valued feedback with us. All the best for the future. In addition to classic Afternoon Tea in the lobby , exclusive events are planned with menus for various celebrations. I also don’t get why they have to be stingy with drinking water. recommendations for hiking trips, renting out Mountain E-Bikes or recommending boat rides. Global Hotel Alliance offers more than 550 hotels in 76 countries. Yes, Kempinski Hotel Berchtesgaden offers an airport shuttle for guests. Are pets allowed at Kempinski Hotel Berchtesgaden? Our 225 rooms and suites offer the highest comfort with a view of our park or the lake. Dear Jasmina L, we would love to be welcoming you and your family back at Kempinski Hotel Berchtesgaden soon. We just got back from a round trip at the German Alps; our last stop was this hotel for one night. See 795 traveller reviews, 1,318 candid photos, and great deals for Kempinski Hotel Berchtesgaden, ranked #4 of 21 hotels in Berchtesgaden and rated 4.5 of 5 at Tripadvisor. Check out was smooth, we got a little jam as a gift upon leaving. It is a pleasure that you enjoyed especially the food and beverage options. We just got back from a round trip at the German Alps; our last stop was this hotel for one night. bottle for two people? The point where I seriously get angry is when staff tells me BS or lies in my face. I am very happy to read that you enjoyed your stay in our hotel and that you were very satisfied. We look very much forward to welcoming you back and send best regards, Werner Müller General Manager, Wonderful place to have a calm and relaxing holiday. Warm regards from the Bavarian Alps, Werner Müller General Manager, Full week above the clouds at Kempi Berchtesgaden, We stayed for a week to indulge ourselves in breathtaking views from our terrace room, a daily delicious breakfast (handled very well despite Covid), enjoyed the modern yet fitting design of the entire premises and basically walked on clouds throughout our stay. Enjoy the Kempinski breakfast buffet of artisanal breads, preserves, regional cheeses, ham, and fresh eggs – the perfect start to a day, served alongside a breath-taking view. Yes, Kempinski Hotel Berchtesgaden offers an airport shuttle for guests. Even though hotel was 80% full I felt like there is almost no guests. Offering an outdoor pool and an indoor pool, as well as a picturesque view of the mountains, Kempinski Hotel Berchtesgaden is located in Berchtesgaden. It's available every day from 7:30 AM to noon. We recommend calling ahead to confirm details. Hintereck 1, 83471 Berchtesgaden, Bavaria Germany, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, Our expectations for the celebration of my wife’s birthday where high and they completely screwed up. What are some restaurants close to Kempinski Hotel Berchtesgaden? The vallet parking heartedly welcomed us the moment we arrived, we got there with a big car which was quite packed and our two kids were still asleep, the vallet staff was very accomodating and helpful. Top room amenities include a minibar, air conditioning, and a flat screen TV. The staff was attentive, helpful and always greeted us with a warm smile of the eyes. Yes, dry cleaning and laundry service are offered to guests. The SPA staff was friendly and I was glad to see there were kids and families around (we have two and felt comfortable). Please rest assured that I will share your feedback with the entire team to improve our service steady. Anyway they successfully managed to not even mention the birthday of my wife for a single time in 3 days. There are more places to choose from in the Berchtesgaden area. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Besides I don’t get why a hotel of this category still feels like they have to rip people off with ridiculous minibar prices. We are looking very much forward to welcoming you back soon. Hintereck 1, 83471 Berchtesgaden, Bavaria Germany. Best regards, Werner Müller General Manager. $87. will definitely be back, this was a stay above the clouds (literally since the hotel is located about 1000 metres above sea level). Book Kempinski Hotel Berchtesgaden, Berchtesgaden on Tripadvisor: See 795 traveller reviews, 1,318 candid photos, and great deals for Kempinski Hotel Berchtesgaden, ranked #4 of 21 hotels in Berchtesgaden and rated 4.5 of 5 at Tripadvisor. I like booking hotels with heated outdoor pools and we definitely enjoyed this one at the Kempinski. Dear Jasmina L, Thank you for your recent stay at the Kempinski Hotel Berchtesgaden and for sharing your valued feedback with us. Kempinski Hotel Berchtesgaden. Great food and spa ... enjoy a few times the roomservice and try to fix a room on the outside of the hotel , Dear EddyVdS, Thank you very much that you have stayed again at the Kempinski Hotel Berchtesgaden. And the Activity Concierge a great asset for our daily excursions incl. EUR 35 per person. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Dear petnseitz, Thank you very much for your constructive and detailed review. Hotels near Kempinski Hotel Berchtesgaden, Berchtesgaden on Tripadvisor: Find 4,474 traveler reviews, 7,328 candid photos, and prices for 1,527 hotels near Kempinski Hotel Berchtesgaden in Berchtesgaden… Now £261 on Tripadvisor: Kempinski Hotel Berchtesgaden, Berchtesgaden. I apologize that you did not feel welcome at check-in and assure you the this is not the rule. WiFi is free, and this hotel also features 2 restaurants and a spa. recommendations for hiking trips, renting out Mountain E-Bikes or recommending boat rides. It was my second time visiting this hotel for the New years evening and it is a recommendation if you want to rest and enjoy the amazing nature and beauty of Kempinski hotels. WiFi is free, and this hotel also features 2 restaurants and a spa. - the food was really nice, some of the staff was a little overwhelmed and some was extremely attentive. Are there opportunities to exercise at Kempinski Hotel Berchtesgaden? We look very much forward to welcoming you back and send best regards, Werner Müller General Manager, Wonderful place to have a calm and relaxing holiday. Nearby attractions include Nationalparkzentrum - Haus der Berge (2.6 miles), Almbachklamm (2.3 miles), and Rossfeld Panoramastraße (2.2 miles). The vallet parking heartedly welcomed us the moment we arrived, we got there with a big car which was quite packed and our two kids were still asleep, the vallet staff was very accomodating and helpful. It is a pleasure to read your comment and the team will be delighted as well. SPA is brilliant especially outdoor pool and helpful stuff. Dear 652gerhardl, Thank you for your feedback, which I have acknowledged. What we got here was a bit of pre-opening feeling of a place where processes and procedures are not working yet as they should. Kempinski Hotel Berchtesgaden has a range of culinary delights for guests. See more questions & answers about this hotel from the Tripadvisor community. Located in the Bavarian Alps at an altitude of 1,000 m, offering a panoramic view of the Berchtesgaden valley, Salzburger Land and the Watzmann massif, the hotel is nevertheless very accessible by Deutsche Bahn railway, road or air. We are looking very much forward to welcoming you back soon. The 5-star Kempinski Hotel Frankfurt Gravenbruch is conveniently located amidst nature, yet close to Frankfurt am Main. The gym was well equipped, even with a waterrower. What are some of the property amenities at Kempinski Hotel Berchtesgaden? Experience World-class Service at Kempinski Hotel Berchtesgaden. Besides the room with beautiful views on the mountain, the hotel gives all the comfort you need. At Kempinski Hotel Berchtesgaden you will find a spa and wellness centre, a restaurant and a fitness centre. We. GM-Berchtesgaden, General Manager at Kempinski Hotel Berchtesgaden, responded to this review Responded 14 April 2020 Dear slwsweet, Thank you very much for your stay and constructive feedback. Dear Mr. P7376TOpatrickb, Thank you for staying with us at the Kempinski Hotel Berchtesgaden and for taking the time to fill out our guest questionnaire as well. I am very happy to read that you enjoyed your stay in our hotel and that you were very satisfied. As for me stays in hotels of this category are all about experience. Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. Dear Jasmina L, we would love to be welcoming you and your family back at Kempinski Hotel Berchtesgaden soon. Unfortunately it was raining and the terrace did not have a roof, so the entire terrace was wet and we couldn´t sit outside; nevertheless I truly enjoyed waking up to this view. During these challenging and changing times, our promise to let you experience the warm-hearted and renowned Kempinski service remains the same. Which room amenities are available at Kempinski Hotel Berchtesgaden? Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Besides I don’t get why a hotel of this category still feels like they have to rip people off with ridiculous minibar prices. The Spa and Gym area was clean, modern and extremely relaxing with great views (again). We are looking very much forward to welcoming you back soon. It is a pleasure to read your comment and the team will be delighted as well. Does Kempinski Hotel Berchtesgaden have an airport shuttle? This is the version of our website addressed to speakers of English in the United States. Here, 1000m up in the mountains, guests can relax, unwind and be close to nature. The SPA staff was friendly and I was glad to see there were kids and families around (we have two and felt comfortable). Please rest assured that I will share your feedback with the entire team as this is always a great source of motivation for all of us. Is parking available at Kempinski Hotel Berchtesgaden? will definitely be back, this was a stay above the clouds (literally since the hotel is located about 1000 metres above sea level). Unfortunately it was raining and the terrace did not have a roof, so the entire terrace was wet and we couldn´t sit outside; nevertheless I truly enjoyed waking up to this view. I am happy to read that you enjoyed the view, the lobby bar and the breakfast to the utmost. Near Eagle's Nest. When you stay at Kempinski Hotel Berchtesgaden in Berchtesgaden, you'll be next to a golf course, within a 10-minute drive of Eagle's Nest and Berchtesgaden National Park. Are pets allowed at Kempinski Hotel Berchtesgaden? Hopefully you have the weather we had so you can enjoy dinner and breakfast outside with splended views (but even the restaurant has the same views). Top room amenities include a minibar, air conditioning, and a flat screen TV. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Per night/room. Does Kempinski Hotel Berchtesgaden offer any business services? Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Here you can enjoy fresh, homemade cakes and speciality coffees – … I also don’t get why they have to be stingy with drinking water. See more questions & answers about this hotel from the Tripadvisor community. And the Activity Concierge a great asset for our daily excursions incl. See 795 traveler reviews, 1,318 candid photos, and great deals for Kempinski Hotel Berchtesgaden, ranked #4 of 21 hotels in Berchtesgaden and rated 4.5 of 5 at Tripadvisor. I apologize that you did not feel welcome at check-in and assure you the this is not the rule. Besides the room with beautiful views on the mountain, the hotel gives all the comfort you need. Despite their masks we could feel their warmth and professionalism. there! I would like to thank you for your wonderful feedback! Payments made by partners impact the order of prices displayed. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. Kempinski Hotel Berchtesgaden, Berchtesgaden: See 795 traveller reviews, 1,314 photos, and cheap rates for Kempinski Hotel Berchtesgaden, ranked #4 of 21 hotels in Berchtesgaden …