A short two years later Zinus’s compression packing and “SmartBase” was created, with “BioFoam” coming the year after. Sold as a set, this mattress comes with Zinus’ adjustable black frame and is available in Twin XL, Full, and Queen Sizes. I wrote "Angel" back and let them know that was the most ludicrous customer service suggestion I ever heard. Almost every model is available in multiple thickness options, which range from as thin as a 6” profile to as thick as 14”. Firmness Level: 6/10 Construction: This mattress has a cooling jacquard knit cover with 1.25” of Comfort Foam, 1” High Density Foam, and a 7.5” iCoil pocketed spring base. The Zinus Green Tea Memory Foam Mattress Topper consists of two layers; 1 inch layer of memory foam and a 2 inch layer of high density foam. Customer service told me they could cancel it, but then the mattress arrived and I didn't get a refund :(. Maybe another month? We finally bought the Zinus Green Tea Mattress to review for you guys. I was not being helped. This mattress features a knitted jacquard cover followed by a thin layer of comfort foam, another thicker layer of comfort foam, .5 inches of high-density foam, and a 7.5 iCoil core of pocketed springs. Each profile has a different design in … IF YOU DON'T LOVE YOUR ZINUS MATTRESS, TOO BAD. Firmness Level: 8/10 Check out the best memory foam mattresses online and learn the benefits of sleeping on memory foam. The 8” version features 2” of the microfiber and foam quilted cover, 1” of memory foam, 1.5” of additional comfort foam, and a 3.5” high-density base support foam. Zinus Australia. Based on my purchases, I would definitely buy from Zinus in future. Refunds are usually issued within one week. Get the most satisfying value with free delivery and a 100-night trial. Zinus mattress reviews BBB Rating: Unfortunately, Zinus has earned an F from BBB due to failure to respond to complaints. You’ll have the option to raise or lower the head and foot sections of the base. This mattress has a cooling jacquard knit cover with 1.25” of Comfort Foam, 1” High Density Foam, and a 7.5” iCoil pocketed spring base. Over the years this company has continued to introduce innovative comfort techn… The traditional innerspring support system creates a bouncy feel that many sleepers love. Our previous mattress was a Cal King and had 3-4 sets of fitted sheets that fit our previous mattress & box spring as they should. Your Zinus mattress will ship free in the contiguous U.S. as a bed-in-a-box via FedEx, which means the mattress is compressed and vacuum sealed for shipping. © 2021 Trustpilot A/S. It is now October 12, 2019. The High-density Support Foam layer provides long lasting durability and stability. The Mattress Nerd. I never again will do business with Zinus. Zinus mattresses have a reputation for being affordable, relatively high-quality mattresses in the bedding industry, and we agree with this description. For those that are looking for a very affordable platform bed, we'll go through the most popular options from Zinus below to describe what customers say about each one.. It was well numbered, and the diagram was easy to follow. See: What’s a Mattress Warranty and What Does it Cover? Construction: This mattress features a plush, quilted memory foam and microfiber top layer for a cloud-like feel. The mattress comes with double-side handles for easy rotation and is OEKO-TEX Standard 100 certified. Removing the mattress from the box within 24 hours of delivery is recommended. Read eye-opening mattress reviews on 150+ mattress brands from thousands of reviews from real customers that are proven and trusted. This mattress features 2” of memory foam, 2” of pressure relief high-density foam, and 4” of high-density base support foam in the 8” version. Firmness Level: 8/10 Note that thickness varies for many Zinus mattresses, which have profiles ranging from 6” to 14” thick. Second time one of the metal bars was faulty. Shop marshmallow-like mattresses, easy-to-assemble bed frames & sofas. There would have been no way to show the defective part, especially the separation of layers, without unzipping the cover to reveal the end of the mattress. Sleeps good other than....you can't find fitted sheets that stay on the mattress. Your Zinus mattress will ship free in the contiguous U.S. as a bed-in-a-box via FedEx, which means the mattress is compressed and vacuum sealed for shipping. Instructions were clear, loved the spare bolts and washers &c and the little Allen key was fab. Right from the beginning this company has been awful. Zinus offers a 10-year warranty for its mattresses. Who knows... maybe third time lucky... perhaps I have been simply VERY unlucky, Though what I really suspect is that Zinus sell their faulty items through amazon. The iCoil technology provides support and the memory foam provides plush comfort that contours around the body. If you’re heavyweight, the thickest Zinus Green Tea mattress will be a better fit. Profile: 8”, 10”, or 12”. Bed and daybed easy to assemble (160cm female). I ordered a Zinus metal bed frame from Amazon. I tried contacting Zinus customer support so I … Aching back every morning. Type: Memory Foam Get the Zinus Mattress. Hundreds of people also were astounded by them voiding the warranty on a mattress that was defective upon arrival and never had been used. Total BS. For this review, we’re going to profile one of Zinus’s best-selling models, the Pressure Relief Green Tea Memory Foam Mattress, or simply the Green Tea Mattress. The mattresses are vacuum-sealed or compressed, and expand upon opening. Firmness Level: 7/10 So I had to call delivering company by myself and guess what, they were not aware of my cancellation request. This mattress features a quilted cover for a luxurious feel followed by 4” of olive-oil based memory foam, comfort foam, and support foam layers. I have told them if they asked for another picture, I will sue them for their obstruction and refusal to deal with my complaint. I filed a complaint with Zinus on June 20, 2019. I bought a Zinus twin mattress through Sam's Club online. . He pushed the problem higher up the Sam's food chain, and all were shocked by how I was treated by Zinus. Profile: 10” or 12”. Learn about the benefits of sleeping on a bed-in-a-box. Type: Memory Foam just like all the other reviewers state this company is a complete scam! Zinus mattresses contain fiberglass. Firmness Level: 5/10 Putting two twin bed traditional box springs side-by-side caused our king size latex mattress to sag under each person but rise where the box springs joined, and I was sick of it. Firmness Level: 6/10 To get you started in the right direction, here’s who we recommend each style of Zinus mattress for. Construction: This firm mattress features Zinus’ patented iCoil technology to reduce motion transfer with the added softness of comfort foam and a microfiber quilting in the top layer. The core is 8” of pocketed coils with a thick foam encasement that encourages edge support. Sleepers find that it provides a balance between firm and soft, but it may lack edge support. Construction: This mattress features a jacquard knit, cooling cover, .5” of fiber padding, 1.5” of foam, 2” of high-density foam, 2” of high-density base support foam, and 7.5” of support core springs in the 12” version. Zinus Support Plus iCoil Pocket Springs Double Mattress Eurotop Bed- High Density Foam Layer - Mattress in a Box - Medium Firm Feel 30cm 4.6 out of 5 stars 25 $279.00 $ 279 . If you’re happy to consider a new entrant to the Australian online mattress industry, the Zinus is worth a go. The Gel-infused Memory Foam and Pressure Relieving Comfort Foam provide support by conforming to the natural shape of your body. It took more than two weeks to finally resolve the problem, but Sam's did refund my money. In the chart below, we’ve outlined Zinus pricing by size and type. These middle-of-the-road mattresses are great for customers who are looking for relatively good comfort, materials, and options without breaking the bank. I won’t buy from Zinus ever again, the whole experience has been just too frustrating for me. Ideal for sleepers who like a very firm mattress, the Pressure Relief Extra Firm works well for back and stomach sleepers in the average weight and heavyweight category who need support. Do not ever buy any mattress from Zinus. I'm a 6'2" 225 lb guy and it takes me and my wife easily 15-20 minutes to change the sheets due to the heavy weight of the mattress and adjusting the suspenders to put tension on the fitted sheet corners. The Zinus Green Tea mattress is super affordable, comfortable, and high quality. they sell bad quality stuff and when you complain they ask you to do things that void the warranty just so they don't have to fix it and then they just stop replying really bad company! Cal Kings are a standard size measurement. Find helpful customer reviews and review ratings for Zinus iCoil Pocket Spring Double Mattress 25cm Tight Top | Strong Coils, Quality Foam, Edge Support - Firm at Amazon.com. Customers will also have a wide variety of sizes to choose from, ranging from Twin to California King, although some Zinus mattresses are only available in select sizes. This mattress features a jacquard knit cool cover, .5 inches of fiber padding, 1.5 inches of foam, a high-density base support foam, a thin layer of high-density foam, and 7.5 inches of iCoil springs in the 12” version. Mattress reviews are a good source of information when you are planning to make a purchase. Zinus mattresses are available at Zinus.com, Amazon.com, Wayfair.com, and other online third-party retailers. Sleepers find that it provides a balance between firm and soft, but it may lack edge support. I bought a Zinus mattress from Samsclub.com. Type: Memory Foam The bed broke within a few months and for warranty claims they ignore you and then send you to some other company who are difficult to get a hold of. Construction: This mattress features 2” of memory foam, 2” of pressure relief high-density foam, and 4” of high-density base support foam in the 8” version. Called Zinus customer service only to be told that the item is now discontinued, so the bar couldn’t be replaced, but I could try re-order the whole bed for the third time. Customer service was keep telling me that they could only proceed the refund if they get a confirmation from the delivery company that product is rerouted to their warehouse. This mattress features 2” of MyGel memory foam, 1.5 inches of Super Soft Foam, and a 4.5 inch high-density foam base in the 8” version. Find helpful customer reviews and review ratings for Zinus iCoil Queen Mattress 34cm Pocket Spring Memory Foam Mattress Euro Box Top - Med Soft at Amazon.com. Keep in mind that your Zinus must be in good condition to be returnable, and proof of purchase is required for Zinus returns. 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